Return Policy

Thank you for choosing Sellas LLC, where shopping serves your lifestyle. We are committed to making your experience joyful, stress-free, and financially empowering. If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns, designed with your freedom in mind.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Sellas LLC.
• Goods refers to the items offered for sale on the Service.
• Orders means a request by You to purchase Goods from Us.
• Service refers to the Website and our "Try Now, Pay Later" commerce platform.
• Website refers to Sellas LLC, accessible from https://sellasstore.com/
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation & Return Rights

You are entitled to cancel Your Order or initiate a return within 30 days of receiving the Goods without giving any reason for doing so, in line with our commitment to friction-free possession.

The deadline for cancelling an Order or initiating a return is 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

To exercise Your right of cancellation or return, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• By email: info@sellasstore.com

We will process your refund no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement. If You are using a flexible payment plan, your future installments will be adjusted or cancelled accordingly, ensuring your financial freedom remains intact.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

• The Goods were received within the last 30 days.
• The Goods are in the original, undamaged packaging with all tags attached.
• The Goods are unused, unworn, and in the same pristine condition as when delivered.
• You have the order confirmation, receipt, or proof of purchase.

In the spirit of accountable indulgence, the following Goods cannot be returned:

• The supply of Goods made to Your specifications or clearly personalized.
• The supply of Goods which, according to their nature, are not suitable to be returned, deteriorate rapidly, or where the date of expiry is over.
• The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery (e.g., cosmetics, underwear).
• The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us, unless the return is due to our error or defective Goods. You should send the Goods to the following address:

Please contact our support team at info@sellasstore.com to receive a return authorization and the specific return shipping address for your region.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend using an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver, who will be notified of the return.

Try Now, Pay Later Plans and Refunds

If You purchased Goods using one of our flexible "Try Now, Pay Later" structures (weekly, bi-weekly, or monthly), our process is designed for simplicity and fairness:

• Upon initiation of a valid return, we will immediately notify our payment processor to halt all future scheduled payments for that Order.
• Any principal amounts already paid will be refunded to your original payment method within 14 days of us receiving the returned Goods.
• Non-refundable service fees or original shipping costs, if applicable, will be deducted from the refund amount. Any promotional discounts applied will be factored into the final refund sum.
• You will receive a confirmation email once your payment plan has been successfully closed and your refund has been issued.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us. Our team is here to ensure your commerce experience is secure and inclusive.

• By email: info@sellasstore.com